Privacy Policy
This Privacy Policy describes how Try Easier LLC ("Try Easier," "we," "us," or "our") collects, uses, and handles your information when you use the Try Easier app and website at tryeasier.app ("Services").
Information We Collect
Here is what we collect and why:
- App data: Your data stays on your device by default. If you sign in, your data is saved to our servers so it syncs across your devices.
- Account data: To enable cloud backup and sync, the app offers Sign in with Apple or Sign in with Google. When you use one of these, we receive the email address associated with that account (Sign in with Apple may provide a private relay address instead of your real one). We use this only for account access and backup, never for marketing.
- Usage data: We may collect basic, de-identified diagnostic information (such as crash reports, error diagnostics, or feature usage counts) to keep the app stable and improve it.
We do not collect your real name, phone number, or payment information unless you explicitly provide it (for example, in-app purchase transactions are handled entirely by Apple or Google).
Apple Health and Health Connect
With your permission, we read data from Apple Health or Health Connect, such as steps, workouts, sleep, and water. We never write to it. Data from Apple Health and Health Connect never leaves your device. We never sell or share it, or use it for advertising. You can turn off access anytime in the Health app or Health Connect.
Website Visitors
The tryeasier.app website sets no cookies, uses no local storage, and does not track you across other sites. It runs cookieless, first-party analytics that counts page views without identifying visitors, and collects no personal data about you. Like nearly all websites, it is served through a hosting provider (Cloudflare), which processes visitor IP addresses as a technical necessity of delivering the site. We do not access or store this information ourselves.
How We Use Your Information
We use the information we collect solely to operate and improve the Try Easier app. Specifically:
- To provide, maintain, and improve the Services
- To enable cloud backup and sync features if you opt in
- To diagnose technical problems and fix bugs
We do not sell your data. We do not share your personal information with advertisers or third-party marketing companies. We may disclose information if required to do so by law or a valid legal process, and only to the extent required.
Legal Bases for Processing (EEA and UK Users)
If you are in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:
- To provide the app, your account, cloud backup, sync, and purchases: performance of a contract with you.
- For crash reports, diagnostics, usage analytics, and keeping the Services secure: our legitimate interests in maintaining a stable, reliable, and secure app.
Data Storage and Security
Local data is stored on your device using standard platform storage. Cloud data is stored using Supabase, a third-party infrastructure provider, with encryption in transit and at rest. We take reasonable steps to protect your information, though no system is completely secure.
How Long We Keep Your Data
Local data stays on your device until you delete it or uninstall the app. Cloud backup data is kept for as long as your account exists and is deleted when you delete your account. Crash and diagnostic data is retained only briefly by our diagnostics provider and then discarded.
Third-Party Services
The app uses the following third-party services to operate:
- Supabase: cloud database and authentication
- RevenueCat: subscription and purchase management
- Sentry: crash reporting and error diagnostics
- PostHog: product analytics
- Apple App Store / Google Play: app distribution and payment processing
Each of these services has their own privacy policy governing how they handle data.
Where Your Data Is Processed
Cloud backup, account, and payment data are processed on servers in the United States. Analytics data is processed on servers in the European Union. We require the infrastructure providers we work with to protect your data under contract, using Standard Contractual Clauses where required.
Your Rights
You can use Try Easier entirely offline without enabling cloud backup. Wherever you live, you can access, correct, or delete the data we hold about you. Your habit data can be exported from within the app, and you can contact us for a copy of anything else we hold. Delete your account and all associated data at any time from the app settings, or, if you no longer have the app installed, through our account deletion page. If you are in the EEA or the UK, you can also complain to your local data protection authority.
Children
The Services are not directed at children under the age of 13, and we do not knowingly collect information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Services after changes are posted constitutes your acceptance of the updated policy.
Contact
Try Easier LLC, 2222 W. Grand River Ave Ste A, Okemos, MI 48864, United States. If you have any questions about this Privacy Policy or how we handle your data, contact us at: [email protected]